In 1993 there were 27.2 million individuals enrolled in EAP programs. In 2002 there were 80.2 million. Individuals enrolled in EAP programs. This change represents a 194 percent increase since 1993, and a 17.1 percent increase within the last year.

Why Offer an EAP?

·         $16 employer savings per $1 invested in EAP services 1
·         A well run EAP can provide an employer the following savings2:
·         33 percent less use of sick leave benefits
·         65 percent lower incident of workplace accidents
·         30 percent deduction in workers compensation claims
·         35 percent decrease in health insurance expenditures
·         Nearly 50 percent of all US workers feel overwhelmed by a growing number of job tasks and longer work hours. 3
·         Eighty-eight percent of employees say they have a hard time juggling work and life. 4
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Forty percent of employees work overtime or bring work home with them at least once a week. 5
·         Seventy-five percent of employees take care of personal responsibilities while on the job. 6
·         Approximately 42 percent of workers provide some form of elder care. 7
·         Twenty-six percent of employees indicated that they had a significant credit issue in the last year, highlighting the need for some type of preventive care. 8
·         Seven out of eight employees go through a life event requiring legal services. 8
·         Eighty percent of all workers’ compensation claims result from stress or trauma in employees’ work lives or personal lives. 9
·         Fifteen percent of all injured workers generate 85 percent of all workers’ compensation costs.9

EAP Products:
Standard EAP
·         3, 5 or 8 in-person counseling sessions
·         24x7 toll-free access to mental health and crisis management professionals
·         24x7 online access to work/life resources, self-assessments, and personal development tools
·         Professional EAP Account Manager
·         Elder care, legal, child care and financial referral assistance
·         Introductory and ongoing promotional materials for employees and worksites
·         Supervisor/management telephone consultation
·         Utilization reports
Enhanced EAP
·         3, 5 or 8 in-person counseling sessions
·         24x7 toll-free access to mental health and crisis management professionals
·         24x7 online access to work/life resources, self-assessments, and personal
·         development tools
·         Professional EAP Account Manager
·         Elder care, legal, child care and financial referral assistance
·         Introductory and ongoing promotional materials for employees and worksites
·         Supervisor/management telephone consultation
·         Utilization reports
·         The following employer and human resources enhancements are available with the Enhanced EAP:

-         Onsite supervisor and manager training sessions and consultation
-         Onsite educational workshops
-         Substance Abuse policy consultation and recommendation
-         Return-to-work case management
-         Complete Critical Incident Stress Debriefing (CISD) services

1. American City Business Journals, Inc., December 2002, 2. Fisher Vista; www.fishervista.com; 2003, 3. HR Benefits Advisory, October 2002, 4. Families and Work Institute, 2001, 5. AON Consulting, 2000, 6. Xylo Report, Shifts in Work and Home Life Boundaries, 2000, 7. Circles, 2001, 8. Families and Work, Institute, 2000, 9. LegalWise, 10. Miller Freeman, Inc., in association with The Gale Group and LookSmart, 2000


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